✌️| KRSTN design

Entity / Designer: KRSTN design (Jurian Kersten)
Website: krstn.be

Article 1. Scope & applicability

These General Terms and Conditions apply to all offers, quotations, agreements, and services provided by KRSTN design (Jurian Kersten), whether agreed upon in writing or verbally.
By approving a quotation, placing an order, or confirming an agreement, the client explicitly accepts these terms and conditions.
Any general terms, purchasing conditions, or other stipulations provided by the client are explicitly rejected unless agreed upon otherwise in writing signed by KRSTN design.

All offers and quotations issued by KRSTN design are valid for 30 calendar days from the date of issuance, unless stated otherwise in writing.
Prices are exclusive of VAT (if applicable under current status) and exclude third-party costs such as printing, domain/hosting fees, stock photos, licensing, or travel expenses.
Any modifications, additional requests, or scope expansions requested after quotation approval will be treated as additional work (meerwerk) and billed separately at the standard hourly rate.

Upon confirmation of an order or quotation, a non-refundable deposit of 25% (or as otherwise specified in the quotation) of the total project value is required before work commences.
Invoices are payable within 14 calendar days from the invoice date, unless explicitly agreed otherwise in writing.
In the event of late payment, interest shall accrue automatically and without prior notice at a rate of 1% per month (or the maximum statutory rate allowed under Belgian law).
Late payments will also incur a fixed administrative damages fee (schadevergoeding) equal to 10% of the overdue invoice amount, with an absolute minimum of €50.
KRSTN design reserves the right to suspend ongoing work, delay deliverables, or revoke temporary usage licenses until all outstanding balances are fully settled.

Execution timelines and delivery dates provided by KRSTN design are indicative and non-binding unless explicitly agreed as strict deadlines (fatale termijn) in writing.
Delays caused by force majeure, third-party dependencies, or the client's failure to provide timely feedback, assets, or approvals shall not give the client any right to claim damages, discounts, or cancellation of the agreement.
The client is responsible for delivering all necessary content, images, branding materials, and specifications required for execution in a timely and correct format.

Quotations include the specific number of revision rounds explicitly stated in the offer. Any additional revision rounds or structural changes beyond the initial project scope will be billed separately at standard hourly rates.
Client approval & print/production release: For print deliverables, digital assets, or website launches, the client must provide a formal written sign-off (via email or written confirmation). Upon sign-off, KRSTN design is relieved of all liability for errors, typos, layout discrepancies, or omissions present in the approved files.
Production or printing costs from third parties will only be commissioned after full payment of third-party estimates or advance deposits.

All created concepts, sketches, source files, raw files, designs, and deliverables remain the full property of KRSTN design until all associated invoices have been paid in full.
Upon full payment of all fees, the client obtains a non-exclusive usage license for the specific target and purpose agreed upon in the contract/quotation. Any modifications, redistributions, or reuse of designs outside the agreed scope require express written permission from KRSTN design.
Portfolio rights: KRSTN design reserves the right to showcase all completed projects, work-in-progress previews, and client logos in its portfolio, website, social media, promotional materials, and award submissions, unless an explicit Non-Disclosure Agreement (NDA) has been agreed upon in writing prior to project kickoff.

Any complaints or claims regarding delivered work or invoices must be submitted in writing with a clear explanation within 7 calendar days after delivery or invoice date.
After this 7-day period, the delivered work and invoices are deemed fully accepted and approved by the client, and no further complaints will be considered.

The client may terminate the agreement early by issuing written notice to KRSTN design.
In the event of early termination by the client, KRSTN design is entitled to compensation for:
- all work performed up to the cancellation date (billed per hour or percentage of completed project stages);
- all non-refundable costs and third-party commitments already incurred;
- the non-refundable deposit;
- a fixed compensation fee for lost profits equivalent to 10% of the remaining quote value (excl. VAT), without prejudice to KRSTN design's right to claim higher damages if actual loss exceeds this amount.

Neither party shall be held liable for any failure or delay in performing its obligations where such failure or delay arises from circumstances beyond reasonable control, including but not limited to illness, power failures, internet outages, cyberattacks, natural disasters, or technical infrastructure failures.
In the event of force majeure, KRSTN design has the right to suspend project performance or extend delivery schedules without any obligation to pay damages.

On-site meetings, travel for photoshoots, or external consultations requested by the client are charged at €0.45 per kilometer driven, plus 50% of the standard hourly rate for travel time, unless otherwise stipulated in the approved quotation.

KRSTN design processes personal data in accordance with applicable Belgian and European data protection laws (GDPR). Personal data collected (names, email addresses, billing details) is used strictly for project handling, invoicing, and contract management.
For details on how data is handled or to exercise GDPR rights (access, correction, deletion), clients can refer to the Privacy Policy at krstn.be or contact KRSTN design directly.

All legal relationships and agreements between KRSTN design and the client are governed exclusively by Belgian law.
In the event of any dispute arising from or related to the agreement, the parties agree to first seek an amicable resolution. If no agreement can be reached, the courts of the judicial district of Antwerp (Antwerp division) shall have exclusive jurisdiction.